June 28, 2007 by Soo
Business Week interviewed one of the gurus of usability and interaction design Bruce “Tog” Tognazzini about the iPhone.
This is what he says about Steve Jobs: “Steve is a man with three elements that make up the story of his success. First, he worships good industrial design and good behavioral design. He wants to make every product a jewel, something that can be exhibited in MOMA [the Museum of Modern Art] and that people will be attracted to.
The second thing is his common sense, which is greatly undervalued as one of his strengths. He looks at something and knows whether it’ll work or if it’s simply a quirky, cute thing. The third thing is that he’s got a marvelous lack of fear, which could easily get him killed. He does things like betting the company on the Mac—or the iPhone. He’s more often right than wrong, so it pays off. But in my experience, his courage is something that’s sadly lacking at many other large corporations.”